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Empathy:
The capacity to be aware of, sensitive to, and comprehend the feelings, thoughts and experiences of another.
Empathy is being sensitive to all aspects; what, how and why people feel and think the way they do.
It is the ability to put thoughts into words concerning the other person’s perspective in a non-judgmental way,
even if you may not agree with their perspective. To be empathetic takes an emotional commitment of caring about the person,
situation, or problem.
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Hello | How to use the online workbook
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When you empathize with someone, you put yourself in their shoes, even if the shoes don't fit.
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Building Bridges or Walls?
Estimated time to complete: 20 minutes
Purpose: To make you aware of the emotions you experience throughout your day and to
identify the situations or relationships that may create triggers.
Empathetic Communication
Estimated time to complete: 20 minutes + Meeting
Purpose: To experience the difference empathetic communication can make in a relationship.
Understanding Empathy
Estimated time to complete: 30 minutes
Purpose: To recognize how empathy affects interpersonal dynamics. To understand the difference between empathy and sympathy.
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