The capacity to recognize and characterize problems along with creating and placing effective solutions. Problem-solving includes the capacity to go through phases, starting with 1)seeing a problem and being able to deal with it positively and effectively; 2) identifying the problem clearly; 3) finding a bevy of possible solutions; 4) deciding to use one of the solutions; 5) evaluating the outcome of the solution; and 6) continuing this process if the problem is not solved.